At Clerkenwell Flowers, we believe everyone should have equal access to fresh, beautiful flowers and a seamless online shopping experience. We are committed to ensuring that our website is accessible to all users, including people with disabilities. Accessibility is at the heart of our service, allowing every Clerkenwell customer to order flowers online with confidence and ease.
The Clerkenwell Flowers website has been designed and developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. These internationally recognized standards help us create a website that is not only user-friendly but also inclusive. Our ongoing efforts aim to maintain and improve these accessibility standards as technologies and best practices evolve.
To support our diverse community, Clerkenwell Flowers ensures full compatibility with popular screen reader technologies. Our website utilises appropriate semantic HTML elements and provides descriptive alternative text for all images and interactive elements related to our flower collections, guides, and ordering process. This enables all users, including those who rely on assistive technologies, to browse, select, and order flower arrangements from Clerkenwell Flowers with ease.
Visual accessibility is a priority for us. The Clerkenwell Flowers website incorporates a high contrast colour palette, clear typography, and intuitive layouts. These design choices help customers with visual impairments or specific reading needs to navigate our pages comfortably. We continually review our design choices to make sure everyone, no matter their visual ability, can access important information about our ranges, delivery options, and services.
Ensuring that all of our customers can place orders online smoothly is fundamental to our mission. The Clerkenwell Flowers online ordering system offers a straightforward, step-by-step process that can be easily followed by users with diverse abilities. Whether you are browsing from a mobile device, using a keyboard for navigation, or utilizing assistive tools, every stage — from flower selection to final checkout — has been thoughtfully designed to be accessible and efficient for every Clerkenwell customer.
We recognise that accessibility is an ongoing commitment. The team at Clerkenwell Flowers continually reviews our website and services, listening to customer feedback and making updates to enhance accessibility. We proactively stay informed about accessibility developments, carrying out regular audits to identify and resolve potential barriers.
If you encounter any difficulty using the Clerkenwell Flowers website, or have suggestions for improvement, we welcome your feedback. Our team is dedicated to addressing accessibility concerns as quickly as possible. Please reach out through our contact form or customer support channels, providing details of the issue you have experienced. We value your input as we strive to make Clerkenwell Flowers accessible and welcoming to all.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
